Frequently Asked Questions

We give estimates based on an hourly rate and on the common tasks required for your project. Most items are based on quantity and turnaround time. We will need more information about your project before we can accurately price it. Contact us, and we will reply with an estimate of the time required and a quote.

The minimum quantity for placing an apparel order is 12, single orders are not accepted. Blank apparel and printing supplies are ordered in bulk in order to offer the best price, so single or small orders are too costly in both time and money. Our prices are based on quantity, lower quantities are charged at a higher rate. Orders less than 50 will be limited to 3 colors or less, orders less than 25 will be limited to one color.

Although we are sometimes able to perform rush jobs, the standard turnaround time for apparel is 2 weeks. Printed items such as business cards and signage can usually be completed within two days of final artwork approval. We try to accommodate all orders and we understand that sometimes that time frame does not fit our client’s needs. But due to the high volume of jobs we perform on a daily basis, we require a standard turnaround time of 10 business days. Rush jobs will be charged at a higher rate of an additional 15-25%.

Half payment is required up-front, balance is due upon completion. Partial payment is required to start each project, proofs will not be sent for approval until a downpayment has been received. You will receive a retainer invoice for your down payment. The total amount due must be paid before the items can be picked up or delivered. Your invoice will have a PayPal link for easy online payment, or you can pay with check or cash.